--- title: Carestream Health description: testing image: https://blog.topgrading.com/hubfs/cs8-removebg-preview.png --- [Go Back Up](https://blog.topgrading.com/case-studies/carestream-health#top) [Skip to Content](https://blog.topgrading.com/case-studies/carestream-health#body) [![](https://blog.topgrading.com/hs-fs/hubfs/Logos/Logo%20-%20homepage.webp?width=339&height=68&name=Logo%20-%20homepage.webp)](https://topgrading.com/) Toggle Menu - [Human Capital Governance](https://topgrading.com/human-capital-governance) - [Solutions](https://topgrading.com/solutions) Toggle children for Solutions Main Menu (Press to Return) \> Solutions - [Hiring](https://topgrading.com/hiring) - [Leadership](https://topgrading.com/leadership) - [Organization Design](https://topgrading.com/organization) - [Private Equity](https://topgrading.com/private-equity) - [Workshop](https://topgrading.com/topgradingworkshop) - [Our Firm](https://topgrading.com/our-firm) - Insights Toggle children for Insights Main Menu (Press to Return) \> Insights - [Blog](https://blog.topgrading.com/blog) - [Case Studies](https://blog.topgrading.com/case-studies) - [Podcast](https://blog.topgrading.com/podcast) - [Books](https://topgrading.com/books) - [eGuide](https://topgrading.com/eguide) - [Schedule a Call](https://topgrading.com/meetings/andywilliams-topgrading/30-minute-meeting) - [Schedule a Call](https://meetings.hubspot.com/chris-mursau/privateequity) [Schedule a Call](https://meetings.hubspot.com/chris-mursau/privateequity) # Carestream Health [Healthcare](https://blog.topgrading.com/case-studies/tag/healthcare) [251 – 500 employees](https://blog.topgrading.com/case-studies/tag/251-500-employees) Sep 10, 2024, 3:41:55 AM [Topgrading](https://blog.topgrading.com/case-studies/author/topgrading) % ![](https://blog.topgrading.com/hs-fs/hubfs/cs8-removebg-preview.png?width=1000&name=cs8-removebg-preview.png) Carestream is a medical and dental imaging and IT solutions company with 7,200 employees globally. Chief Information Officer Bruce Leidal was hired to **reduce the cost of the IT department from 3% to 1.5% of sales**, while **improving efficiency and productivity** throughout the business. Leidal entered the department well aware of the warp-speed advances in IT in the US, and concerned that the department lacked the [A Players](https://topgrading.com/resources/blog/who-are-your-a-players/) necessary for IT to become a core strength of the company. Number of Employees : 300 (Department) Industry : Digital Healthcare Solutions Highlights : - Improvement from an estimated **30% to 74% A Players hired** - **100% A Players hired for IT leadership team** - Successfully Topgraded a department without Topgrading the full organization - **Achieved cost reductions and improved service** ### Solutions Leidal continued to use the Carestream hiring methods but quietly inserted the Topgrading methodology that he had learned when he was CIO at Hayes Lemmerz – Job Scorecards, Tandem [Topgrading Interviews](https://topgrading.com/what-we-do/), and reference checks arranged by candidates. Leidal conducted **thorough talent reviews of his entire department**. There had been less than 1% turnover for years, which in this case indicated what the talent reviews revealed – mass complacency. He replaced all five of his direct reports and was able to **replace 100 low performers with 50 high performers**. As an innovation, Leidal added minimum ratings on general competencies to Carestream's Job Scorecards. He had found that some people could achieve results but were such poor team players that they dragged down others' results and made the organization culture less attractive to prospective hires. **After [improving hiring results](https://topgrading.com/case-studies/) and replacing lesser performers with high performers**, Leidal mentioned the new Topgrading methods to Corporate Human Resources. Impressed, they attended a public [Topgrading Workshop](https://topgrading.com/workshops/) and have **remained supportive of its inclusion**.   *"With a 4-year goal to reduce costs to 1.5% of sales, our team has almost achieved it (1.57%) in only 3 years. Efficiency has increased 10-fold and productivity is much improved. The only way we could have achieved those results is with Topgrading."* \- Bruce Leidal, CIO ### The Results Access Development improved their rate hiring and promoting A Players from 33% to 94% companywide. In addition to this overall improvement, they found they were getting much more valuable information from reference calls using the Topgrading Reference Check Guide. When reference calls are arranged by candidates, and made by hiring managers using the Guide, according to Director of Organization Development Travis Isaacson, “People will talk with us. You learn so much information.” Access employees and candidates alike appreciate Topgrading. When asked why they accepted jobs at Access, hired candidates have said they were “so impressed that Access put so much time and effort into finding the right candidate” and that they were “ready to prove Access right.” Employee happiness after the Topgrading integration has also led to Access receiving the Utah Work/Life Award. Finally, as a result of Topgrading, Access was one of Utah’s fastest growing companies even during a recession because of their culture of A Players. Schedule a Call [Contact Us](https://topgrading.com/meetings/andywilliams-topgrading/andy-williams-schedule-a-call-meeting) ![logo-footer](https://blog.topgrading.com/hs-fs/hubfs/logo%20(1).png?width=249&height=50&name=logo%20(1).png "logo-footer") - 100 S Saunders Rd Ste 150 Lake Forest, IL 60045 - (847) 244-5544 - [info@topgrading.com](mailto:info@topgrading.com) [Contact Us](https://share.hsforms.com/1LwWWJ3v1RxK57ZpNXI-9Lwclbe4) #### Subscribe to Our Newsletter ##### Quick Links - [Human Capital Governance](https://topgrading.com/human-capital-governance) - [Solutions](https://topgrading.com/solutions) - [Private Equity](https://topgrading.com/private-equity) - [Our Firm](https://topgrading.com/our-firm) - [Leadership](https://topgrading.com/leadership) - [Hiring](https://topgrading.com/hiring) - [Organizational Design](https://topgrading.com/organization) - [Topgrading in the AI Era Workshop](https://topgrading.com/foolproof-hiring) - [Case Studies](https://blog.topgrading.com/case-studies) ##### Website Policy - [Privacy Policy](https://topgrading.com/privacy-policy) - [Cookie Policy](https://topgrading.com/cookies-policy) ##### [Client Portal](https://client.topgrading.com/membership-login/) Test [Refer a Company](https://share.hsforms.com/140pKFt8pReaZH4Bp7SuHigclbe4) © 2026 Topgrading. 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