Jack Welch became CEO of General Electric and he was only able to increase GE's market capitalization from $13B to $39B in six years. He was frustrated by mis-hires and mis-promotions.
The percent of managers hired or promoted who turned out to be high performers was estimated to be 25% – a number that is unfortunately typical for most businesses, large and small, in all industries.
GE's Human Resources teams were tasked with finding a highly effective hiring approach, but none was found – until one HR leader read Topgrading.
"The Topgrading methods are the best tools in our arsenal for getting an in-depth understanding of high-potential managers."
- Bill Conaty, SVP Human Resources (retired)