Helpflow provides 24/7 live chat support teams to hundreds of ecommerce websites. The company works closely with their clients to learn their specific needs and accomplish their goals, and focuses particularly on improving their clients’ conversion rates.
Founded in 2014, Helpflow grew quickly. CEO Jon Tucker needed a solid leadership team, and particularly an Operations Manager to help him as the company grew from 10 agents to 100. As a growing business, Tucker knew he needed the hiring process to be effective and precise.
Jon Tucker, CEO