PharmaSales, Inc. specializes in products related to wound closure. Regional Sales Director Pat Jones was frustrated by too many mis-hires in a highly competitive job market, and introduced Topgrading methods for hiring Sales Representatives. The region has 45 sales representatives.
"We are the largest Human Resources Outsourcing company in Hawaii. As we implemented Topgrading, we went from very high turn- over with new hires (because we were disciplined about wanting a high-performing culture) to very low. This took us two years to really perfect, but over that time we rolled out Topgrading at every level of our org. We powered through the recession and are continuing to grow 20%+ annually (only slowing down because we are big and dominant in our small market, with 65% plus market share)."
Ben Godsey, President
